senyuanyuan/800Super builds strong, lasting relationships with its customers, partners, consumers, and associates, based on mutual trust: making sure that their personal data are safe and remain confidential is an absolute priority.

senyuanyuan/800Super enforces a very strict privacy policy to guarantee protection of the personal data of those who use its Apps and other applications:

• Users remain in control of their own data. The data are processed in a transparent, confidential, and secure manner.
• senyuanyuan/800Super is committed to a continuing quest to protect its users' personal data in accordance with the Personal Data Protection Act 2012 ("PDPA") in force in Singapore.

senyuanyuan/800Super takes the protection of your personal data very seriously.

We developed this policy to inform you of the conditions under which we collect, process, use and disclose your personal data. Please read it carefully to familiarize yourself with the categories of personal data that are subject to collection and processing, how we use these data and with whom we are likely to share it. This policy also describes your rights and how you can get in touch with us to exercise these rights or to ask us any questions you might have concerned the protection of your personal data.

This policy may be amended, supplemented, or updated, to comply with any legal, regulatory, case law or technical developments that may arise. However, your personal data will always be processed in accordance with the applicable law at the time of the data collection, unless a compulsory legal prescription determines otherwise and must be enforced retroactively.

This policy is to be read together with the "[XLT]" Terms and Conditions of Use.

We will most likely collect your personal data directly (via the data collection forms on our App) or indirectly (in particular via our service providers and/or technologies on our App).

We undertake to obtain your consent and/or to allow you to refuse the use of your data for certain purposes whenever necessary, to the extent permissible under the PDPA.

We may specifically collect and process the following types of personal data, including but not limited to:

• your name, last name, email address, postal code, mobile number.
• Includes information provided at the time of registering to use our site, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you report a problem with our App;
• the information that you provide for authentication purposes such as First Name, Last Name, Email address, Postal Code, Mobile Number];
• the information that you provide for order fulfilment or to provide a service such as Mobile Number

Personal data identified by an asterisk in the data collection forms are compulsory.

We collect some information automatically when you visit the App to personalize and enhance your experience. We collect this information using various methods such as:

A "cookie" is a small information file sent to your browser when you visit our App and stored on your computer. This file contains information such as the domain name, the internet access provider, and the operating system as well as the date and time of access by the user. Cookies cannot damage your computer in any way.

Cookies are not used to determine the identity of an individual who visits our App. Cookies allow us to identify your geographic location and the display language in order to improve your online browsing experience. They also enable us to process information about your visit to our App, such as the pages viewed and the searches made, to improve our App content, to follow your areas of interest and offer you more suitable content.

If you do not want to receive cookies from our App, you can adjust your browser settings accordingly. To manage your choices, each browser has a different configuration. These configurations are described in your browser's help menu, which will explain how to change the settings to your desired cookies configuration.

We recommend, however, that you do not deactivate our cookies. Keep in mind that if you block, turn off or reject our cookies, some of our webpages will not display correctly or you will no longer be able to use some of the services we offer. In this case, we cannot be held liable for any consequences related to the reduced functionality of our services arising from our inability to store or consult the cookies required for its functioning and which you have declined or deactivated.

Lastly, by clicking on the dedicated icons of social networks such as Twitter, Facebook, Linkedin, etc., if these are displayed on our App, and if you have agreed that cookies may be downloaded while you are browsing our App, the social networks in question may also download cookies to your devices (computer, tablet or mobile phone). These types of cookies are downloaded to your device only on condition that you have given your consent by continuing to browse our App. You can, however, at any time revoke your consent to these social networks downloading these types of cookies.

An IP address is a unique identifier used by some electronic devices to identify and communicate with each other on the internet. When you consult our App, we can use the IP address of the device used by you to connect you to the App. We use this information to determine the general physical location of the device and to know in which geographical areas visitors are located.

We use your personal data specifically for the following purposes:

• To ensure that content from our site is presented in the most effective manner for you and for your device.
• To provide you with information, products, or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To enhance your experience on our App;
• To carry out our obligations arising from the App Terms and Conditions of Use.
• To allow you to participate in interactive features of our service when you choose to do so.
• To conduct surveys and gather statistics.
• To notify you about changes to our service.

We process your personal data as part of the performance and management of our contractual relationship with you, in our legitimate interest to improve the quality and operational excellence of the services we offer to you or in compliance with certain regulatory obligations.

Your personal data may also be processed based on your prior consent if under certain circumstances, your consent would be requested.

The security and confidentiality of your personal data are of great importance to us. Therefore, we restrict access to your personal data only to members of our staff who need to have this information in order to process the requested service.

We will not disclose your Personal data to any unauthorized third parties. Your Personal data will only be available to internal or external third parties, who need such access for the purposes listed above or where required by law.

The main categories of data recipients are the following (without this list being exhaustive): authorized internal persons, third-party service providers or other contractors who process Personal data on behalf of senyuanyuan/800Super and judicial and regulatory authorities.

We do not authorize Our service providers to use or disclose your Personal data, except to the extent necessary to deliver the services on Our behalf or to comply with legal obligations. Furthermore, we may share Personal data concerning You (i) if the law or a legal procedure requires Us to do so, (ii) in response to a request by public authorities or other officials or (iii) if we are of the opinion that transferring this data is necessary or appropriate to prevent any physical harm or financial loss or in respect of an investigation concerning a suspected or proven unlawful activity.

Third-party service providers and/or other contractors may be located in third countries, which data protection laws may not provide a level of protection equivalent to Singapore data protection law. If senyuanyuan/800Super discloses your Personal data to such recipients, we will establish and/or confirm that, prior to receiving any of your Personal data, they will provide an adequate level of protection for your Personal data including appropriate technical and organizational security measures.

We will store your data only for as long as necessary to fulfil the purposes for which it was collected and processed. This period may be extended, if applicable, for any amount of time prescribed by any legal or regulatory provisions that may apply.

We implement all possible technical and organizational security measures to ensure security and confidentiality in processing your personal data.

We use a database to manage and monitor our relationships with existing and potential customers. These data, used only for this purpose, notably include contact details (surname, first name, mobile number, email address, etc.), publicly accessible information, the responses to targeted emails and other information collected and recorded by our associates as part of their interactions with our customers and partners.

This Policy will become effective on 26 June 2026. We may update or amend this confidentiality policy as and when needed. In this case, amendments will only become applicable after a period of 30 business days from the date of the amendment. Please consult this page from time to time if you want to be informed of any possible changes.